Email client times out - server not responding

09 Sep 2010

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	Email client times out - server not responding

Solution Symptom: while retrieving mail from ChoiceMail, your email client pops up an error message indicating that the server is not responding.

Solution: This problem appears to be caused by bugs in some firewalls. We (and others) have seen this happen with Norton Internet Security. According to comments on the web (via a google search), the solution is simply to not use Norton Internet Security and instead switch to another firewall product such as ZoneAlarm that does not have this problem.

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26 Jun 2004 05:07 AM

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