 | This program has been damaged.... |  |
 | Sceneraio: When you run ChoiceMail, you see the error message
"This program has been damaged, possibly a bad sector of the hard drive or a virus. Please reinstall it"
We believe that this problem is caused by a rather nasty virus that needs to be re |
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| Conflicts with Norton AntiSpam |  |
| We have heard a few reports where ChoiceMail One just doesn't work properly if you have Norton AntiSpam installed. One symptom we hear quite often is that your email client doesn't detect that a message has in fact been sent out properly even though it wa |
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| Some spyware apps crash ChoiceMail One or otherwise prevent it from operating normally. | |
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If ChoiceMail One crashes when you start it up or close, or you have been using ChoiceMail One without any problems for some time but have suddenly encountered any of the following symtoms, it is very likely that the problem is due to certain kinds |
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| Conflicts with some Anti-virus products - intermittent mail | |
| Symptom: your email program stops receiving mail or receives mail only intermittently. You may also be no longer able to send mail out.
Users that use Norton AV 2001 or older, Kapersky AV or some other application that uses or redirects port 110 and/ |
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| Connection lost | |
| Symptom - ChoiceMail begins downloading some mail and then the connection is losted - the activity logs typically display "failed to connect...."
Solution - This is NOT a ChoiceMail bug. We have recently discovered that this problem was due to a rece |
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| How to determine what programs are using SMTP or POP3 ports | |
| The directions below are for XP and 2000 users only. They have not been tested on earlier operating systems.
1) Open your task manager (CTRL-SHIFT-ESC is quick short cut to this)
2) Click on the Processes tab so you can see processes
3) Click View |
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Pay Per Incident Phone Support Option available. 
