 | Configuring authentication in Eudora 6.x for outgoing mail |  |
 | In most email applications, it is possible to directly specify a separate username/password pair for authentication for the outgoing SMTP mail. If your ISP requires such authentication, you can configure it quite easily.
However, some email application |
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| Email client times out - server not responding | |
| Symptom: while retrieving mail from ChoiceMail, your email client pops up an error message indicating that the server is not responding.
Solution: This problem appears to be caused by bugs in some firewalls. We (and others) have seen this happen with N |
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| McAfee program causes stuck emails OR My email client times out and I am having difficulty sending email | |
| A number of customers have reported that mail sometimes gets stuck and cannot be downloaded properly. We have also heard that outgoing mail gets stuck or is sometimes very slow.
We have discovered that a common cause of this problem is due to a program |
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| Information for ISPs |  |
| If you are reading this note, then you have most likely been contacted by a user of our spam-blocking product ChoiceMail One who is experiencing a mail problem.
ChoiceMail One is running on the user's machine and is essentially configured to behave |
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| Sending mail to servers that require SSL | |
| If your ISP requires SSL for sending mail, make sure that you do not have SSL enabled in the SMTP settings for the account in your email client. You should have SSL enabled in the SMTP settings in ChoiceMail itself but the connection between your e |
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| My email program suddenly stopped retrieving email from ChoiceMail | |
| Problem: ChoiceMail and your email program have been working fine but all of
a sudden, your email program will no longer connect to ChoiceMail to retrieve
mail.
Solution: There are several possibilities.
The first is that someth |
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| Sending emails - configuring authentication settings | |
| If you suddenly find that you are unable to send mail out, a very likely cause
is that your ISP now requires authentication for outgoing mail. You may also see the error "Relay access denied".
In |
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| How do I change the ports in Eudora | |
| This information is described in Qualcomm's knowledgebase.
Please see
http://www.eudora.com/techsupport/kb/1501hq.html
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| How can I use a virtual email address as my FROM address | |
| You can create an email account with any address you want in the FROM field - indeed that\'s the reason why spammers can send spam in the first place!
Go into your email program and create a new email account. (You may want to refer to your email progr |
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| Adding your own signature to outgoing email messages | |
| ChoiceMail Free adds a message automatically to each outgoing email. This cannot be turned off.
ChoiceMail One does NOT add a message automatically. If you want to add your own automatic signature to outgoing emails, please check your email program doc |
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| SMTP Authentication not available in ACT 6.0 | |
| If your ISP requires SMTP authentication, then it is not possible to use ACT 6.0 directly to send mail out as ACT does not support SMTP authentication.
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| Email program no longer receives mail from ChoiceMail | |
| Symptom: ChoiceMail and your email program have been working fine. You installed a new program and all of a sudden, your email program can no longer download mail from ChoiceMail
Possible cause: Some programs quietly install IPV6 which changes the defi |
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| SMTP Configuration in Eudora | |
| Please see the following tech note
http://www.digiportal.com/support/choicemail/technotes/notes/eudorarelaypersonality.htm |
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| Mailbox already in use | |
| Symptom: Intermittently, you get a message that your mailbox cannot be accessed from more than one application or thread. The actual error message will depend on your email program.
Solution: Your email program is not configured such that each account |
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Pay Per Incident Phone Support Option available. 
