 | How do I change the number of senders that are visible |  |
 | This setting can be changed in the Options | Configuration menu | Client Options |
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| Disable splash screen / modify activity log size |  |
| Modifying any of the following settings is completely unsupported by DigiPortal Software. We cannot provide any help with making these changes or correcting any errors introduced by making these changes. Any changes you make based on the information below |
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| Unlocking ChoiceMail | |
| If you lock ChoiceMail One (version 2.x only), you need to use a password to unlock it. The password is the same password that is used by your email application to access your mail. If you configured ChoiceMail automatically, you would have been asked for |
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| Changing the way ChoiceMail is started automatically | |
| If you have enabled ChoiceMail One to start automatically (recommend for all broadband connections), then information is stored in the Windows Registry to cause ChoiceMail One to start automatically.
However, depending on your configuration, there ma |
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| A message I wanted was deleted and sent to the junkbox | |
| A small number of people have found that the anti-Bayesian rule deleted messages that they wanted to receive and put them in the junkbox.
To check if this is happening, open your junkbox and examine the "Delete Reason" column for the message in questio |
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| What kind of functions are available in permission rules? | |
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ChoiceMail One supports some special keywords that can be used to match messages whose content has been deliberately distorted by spammers to try and prevent filter systems from recognizing them as spam.
The keywords are
(not)
(me)
(email ad |
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| How do I protect additional email addresses with ChoiceMail? | |
| Assuming you are running an email application that can be configured automatically by ChoiceMail (Eudora, Outlook, Outlook Express), you can just configure your email application to retrieve the email from your kids normally. Then run the setup wizard in |
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| ChoiceMail cannot be configured to leave mail on server | |
| For various technical reasons, ChoiceMail One has to download all the mail from POP3 servers and cannot leave it there for other clients. ChoiceMail itself essentially becomes your new ISP mail server. If you are in a position to leave the machine running |
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| ChoiceMail doesn't remember whether it should start automatically | |
| Problem: You want (or don't want) ChoiceMail to start automatically when your computer boots up. In the Configuration window you have checked (or unchecked) the auto start box but the next time you restart ChoiceMail the box is still checked (or unchecke |
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| How to update ChoiceMail to work with BellSouth | |
| It's quite easy to reconfigure ChoiceMail to connect to BellSouth. Please
follow the instructions below
BellSouth says On the new platform, you will have to add your domain name
to your current user name (username@domai |
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| ChoiceMail doesn't remember settings | |
| Symptom: your email accounts (or your whitelist/blacklist) have disappeared and no matter how often you create them, they are not remembered.
Solution: The most likely possibility is that the database file used by ChoiceMail was corrupted. Fort |
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| Audio alert when approved mail is available | |
| ChoiceMail does not have a built-in mechanism for playing an audio alert when approved email is available. It DOES have a mechanism to open your email program automatically when email is available. That feature is accessible from Options | Configuration | |
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| How do I disable popup hints? | |
| Click on Options | Preferences then uncheck the box called \"Show balloon hints\"
Click OK to save your settings |
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| How to set up a webmail account with ChoiceMail One 4.x? | |
| Staring with Choicemail 4.x we no longer fully support webmail accounts like: Hotmail, MSN, Yahoo, Gmail, AOL. This, however, does not mean you cannot configure ChoiceMail with a webmail account.
If you had a previous version with webmail acc |
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| Alternative automatic startup | |
| If for some reason choicemail desktop cannot start promptly when the computer is turned on can you try the following.
Step 1.
Go to start, run then type in services.msc
Stet 2.
Once it opens up find Choicemail and right click on it and go to Propert |
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Pay Per Incident Phone Support Option available. 
