09 Sep 2010 
DigiPortal Software Support Center » Knowledgebase » The "we get blamed but it's not us" department, to submit a ticket, reply or view your tickets, please login or register first.
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Main Categories
 Search

Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 Antiy Ghostbusters causes Windows to crash
 We have had a couple of reports that Windows crashes when you are using ChoiceMail with Antiy Ghostbusters installed. ChoiceMail itself cannot cause Windows crashes as it is a standard windows application program only. However, any software that instal
 BitDefender and firewalls
  We had a report recently where ChoiceMail stopped working after BitDefender was installed, even though all the ports were configured properly and so on. The answer below is from one of our customers: "I checked my ZoneAlarm settings and found th
 Senders are gone - and so are my POP3 accounts
 Symptom: when you run ChoiceMail, your POP3 accounts have disappeared - and there are no senders in any of your lists. You try to put your POP3 accounts back in but they get lost again. Solution: it's quite possible that your database subsystem
 Inactivity timeout
 Symptom: ChoiceMail displays a message that it's waiting for your email program to connect to it but no matter what you do, your email program cannot connect to ChoiceMail - you've tried changing ports, all to no avail. In the activity logs, every time y
 Cannot allocate socket
 Symptom: when choicemail starts running, it displays an error "Cannot allocate socket" THIS HAS NOTHING TO DO WITH CHOICEMAIL. ChoiceMail did not CAUSE this problem, nor does it have any impact on it. You don't need to uninstall ChoiceMail etc. e
 After upgrading, ChoiceMail can't connect to the internet and/or my email program can't connect to ChoiceMail
 This is NOT a bug in ChoiceMail. We've seen this issue with a couple of firewall products that don't properly detect that a product has "changed" due to an upgrade. Consequently, they just SILENTLY start blocking ChoiceMail. From your perspective of cours
 Back
Home | Register | Knowledgebase | Troubleshooter | News | Downloads
Language:

Help Desk Software By Kayako eSupport v3.11.01