09 Sep 2010 
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 How do I configure Auto White Listing with Exchange 2000 - 2003?
 Instructions to set up Auto White Listing In ChoiceMail: 1. Bring up ChoiceMail's Control Panel 2. Stop both servers. 3. Click on ChoiceMail Server Setup 4. Click on Advanced 5. Click on 'Change Access Permission' 6. Set access permis
 ChoiceMail Enterprise documentation
 Various documents for installing and using ChoiceMail Enterprise are available for download in Adobe PDF format. Click here to
 Duplicate messages sent out
 Problem: you sent out bulk email to a large constituency of users and some of them receive multiple copies of the message: Solution: this can happen if your mail server times out too quickly before ChoiceMail can confirm that a message has been sent. T
 How do I move CME to another machine?
  Step 1) Use the installer to install the main program and control panel applets in the new machine Step 2) Stop the ChoiceMail servers on the old machine Step 3) Copy the entire contents of the ChoiceMail folder on your old machine to the folder o
 How To set up Auto Whitelisting with Exchange 5.5
 Exchange 5.5 does not have a capability to forward outgoing mail to any other port but port 25. Exchange servers 2000 and up do not have this limitation. To patch the problem - we have created a simple redirector service. The service and all supporting f
 How do I install an UPGRADE of CME
 Step 1) Download the latest installer (you will have received the appropriate URL separately) Step 2) Stop the ChoiceMail servers through the ChoiceMail Control Panel and then quit the ChoiceMail Control Panel itself. Step 3) Run the new installer a
 How do I tell CME to allow mail for valid email addresses only?
 If you are receiving thousands of messages addressed to non existing addresses in your organization - your mail server may have to issue a non-delivery report for each one of those. Follow these steps to make you server more secure use the CME validrec
 Spam and distributions lists
 If you got a spam message in your inbox, check the internet headers of the message and find the X-ChoiceMail Accepted: reason header. This header will explain why the message came through. If you are using Outlook as your email client - simply right
 Administering ChoiceMail Enterprise
 To administer a ChoiceMail Enterprise server, you need to login using the following URL http://ChoiceMailServerIPorName:8080/admin_login.html where "ChoiceMail Server IP or Name" is the IP address or name of the server where you have installed Cho
 Challenges stopped going out in ChoiceMail Enterprise
 If challenges are not going out, the most likely possibility is that the ChoiceMail Outgoing Server has stopped. You can start this again from your ChoiceMail Enterprise control panel. To make sure this critical service is always running go to Co
 My Macintosh browser can't access ChoiceMail
 Symptom: although browsers on your Windows machines have no problem accessing the ChoiceMail server, your Macintosh (or other non-Windows machines such as Linux) fails to connect. Solution: most likely this is because you are trying to access the Choic
 How To Change the SMTP Port in MS Exchange 5.5-2000-2003
 This process for changing the SMTP ports in Microsoft Exchange is is described in our online documentation. Please see the ChoiceMail Enterprise Guides page on our website http://www.digiportal.com/support/choicemail/documentation/enterprise/guide
 Address Error 500
 If you set up a new email address on your mail server, but the mail is not delivered and your senders are seeing an error message similar to "Address Error 500" then you probably enabled the option to filter incoming mail by recipient but have forgotten a
 How di I make sure my Blackberry works after installing CME
 There is nothing special that needs to be done to make your Blackberry work after installing ChoiceMail. In certain cases however - RIM notices Blackberry needs running coiuld be blocked by ChoiceMail. Adding the following to the Global Accepted Domain
 How to stop dictinary attacks? Store.exe slow
 You may have been attacked by a dictionary attack. There is a few things you can do to prevent these. Please read all three steps BEFORE implementing them. 1) Please read the article at the URL below and implement the recommendation so that ChoiceMA
 Speeding up web browsing
 ChoiceMail comes with a built in web server serving the web pages for user interaction. While this server is adequate and more importantly very secure - you may want to serve the little image files using another web server to speed up the process. To d
 Exchange 2007 452 4.3.1 Insufficient system resources error
 Problem: In the Choicemail forward logs there is an ERROR during message forwarding.Error forwarding mail. Server returned 452 error code (Your mail server replied with:452 4.3.1 Insufficient system resources) Analysis: This is probably happening due t
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