 | Anti-virus program claims there's a virus in ChoiceMail |  |
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First of all, ChoiceMail itself is virus-free
when it is delivered to you. If your anti-virus program
is reporting |
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| How to refresh the unknown senders list manually | |
| At the bottom of the main ChoiceMail window, there are seven little rectangles containing various status information. The very last one, which is usually blank but sometimes contains two arrows in it indicates that ChoiceMail is performing an internal syn |
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| Delete corrupted junkbox folder | |
| If your junkbox is not being displayed properly anymore, it's possible that the junkbox folder got corrupted.
Please try the following steps to correct this problem:
1) Shut down ChoiceMail (Actions | Exit)
2) Using Explorer, please open the fold |
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| Socket error 10053 in activity logs | |
| This "error" can be safely ignored. Typically what it means is that a program such as an anti-virus application has rudely closed the connection before allowing the official "close" command to come through to ChoiceMail.
11/17/2004 6:21:53 PM - Softw |
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| ChoiceMail One with multiple users on a single computer |  |
| For ChoiceMail v4.x and above.
ChoiceMail v4.x and above fully support multiple users on a single computer.
To use this feature - simply log into your windows Account and run ChoiceMail. If you are a new user - ChoiceMail will detect that and present |
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| How to view file extensions in Microsoft Windows | |
| If file extensions are hidden in your explorer window, you can perform the following steps to make them visible.
1) Click on the Tools menu in your Explorer window and select Folder Options
2) Click on the View tab
3) In the "Advanced settings" a |
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| Does challenge/response cause an increase in spam? | |
| This (very old) argument is a red herring for several reasons
1) the spammers already know that your email address is valid because, if it was not, your ISP's POP server would have already bounced an "unknown user" header to them.
2) Spammers spend |
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| ChoiceMail Free has expired | |
| Symptom:
You are getting the message "ChoiceMail Free has expired - You can renew your free license or convert to the retail version by visiting our website"
Comment:
As indicated on our website ChoiceMail Free expires one year after it has been inst |
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| ChoiceMail System TrayIcon is missing | |
| Some ChoiceMail One users running on XP have reported that the system tray icon does not appear when ChoiceMail One is configured to start automatically when Windows XP boots up.
Try this first:
1) Right-click on a blank portion of your Start bar, a |
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| Manual configuration and multiple email accounts in ChoiceMail | |
| To see how to configure ChoiceMail and/or your email application manually, particularly when you have multiple email accounts, it is necessary to have a basic understanding of the email receiving process and the information needed for an email program to |
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| Accessing ChoiceMail One from other computers on your LAN | |
| DigiPortal Software does not provide official support for this functionality. In particular, if you need several users to be able to access ChoiceMail but with individual whitelist/blacklists and so forth, you should consider our |
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| Internal server error | |
| Symptom: a request to our website results in the following error:
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@digipo |
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| Changing the argument to the HELO command | |
| Some SMTP servers need to see a valid server name during the initial protocol setup. Normally, ChoiceMail retrieves that information from the network identification string on your computer. However, depending on how that identification was created, the na |
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| How to increase the font size for unknown senders | |
| If you have upgraded to ChoiceMail 3.x and you are using large fonts in a high-resolution screen, you may find that the fonts used to display the unknown senders are now too small for your taste. This change was a consequence of an improvement to how dial |
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| ChoiceMail Background Service Slow to Start | |
| Q. My background service is slow to start. Sometimes minutes after I log in. What is going on?
A. It could take any amount of time until the service has started. Windows is "optimizing" the startup time by starting only a few crucial services a |
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| How to downgrade from choicemail one 4.2 to choicemail one 3.11 | |
| While we do not officially support the downgrading procedure the steps below will downgrade safely provided no files were deleted and uninstaller was not called at any time.
Downgrading any software, keeping your settings, if always considered unsafe a |
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Pay Per Incident Phone Support Option available. 
